Shipping & Returns
Shipping your package
Packages are usually shipped within 2 to 10 days after receipt of payment. The packages are shipped via Gls or postal and delivered against signature. Whatever the chosen delivery method, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all your articles in one order. We can not combine two orders placed separately and shipping charges apply to each. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
RIGHT OF WITHDRAWAL AND RETURNS:
You will be reimbursed the amounts paid, in return for the return of the goods at your expense within thirty (30) days of receipt by capa diffusion, and provided that the product is in its original condition and packaging
Reimbursement by bank transfer or refund by paypal and CB, refund can be made if not delivery of the country, error on order, cancellation of the order by the buyer. Deadlines for reimbursement according to article L121-20-3 of the Consumer Code.
All returns must be requested by e-mail at contact@andalucia-oro.com
A return number will be allocated. All returns of goods without a return number will be automatically refused. The returned parts must be accompanied by a copy of your invoice, a detailed list and a summary of the problem